Privacy Policy

Information We Collect

At fronelavios, we collect various types of information to provide you with comprehensive liquidity and solvency analysis services. When you register for our platform, we gather personal details including your name, email address, phone number, and professional information relevant to your financial analysis needs.

We also collect technical information about how you interact with our website, including IP addresses, browser types, device information, and usage patterns. This data helps us understand which features of our platform are most valuable and where we can make improvements.

• Personal identification information (name, email, phone number)
• Professional credentials and company information
• Financial data uploaded for analysis purposes
• Website usage data and interaction patterns
• Device and browser technical specifications

How We Use Your Information

Your information serves several important purposes within our platform ecosystem. Primarily, we use your data to provide accurate liquidity and solvency analysis services, customize your dashboard experience, and ensure you receive relevant insights based on your specific industry and company size.

Additionally, we use aggregated and anonymized data to improve our analysis algorithms, develop new features, and create industry benchmarks that benefit all users while maintaining individual privacy.

Data Storage and Security

Security of your financial data is paramount to our operations. We employ bank-level encryption protocols, including 256-bit SSL encryption for data transmission and AES-256 encryption for data storage. Our servers are located in secure facilities within the United Kingdom, ensuring compliance with UK data protection standards.

We regularly conduct security audits and penetration testing to identify and address potential vulnerabilities. Our team follows strict data handling procedures and receives ongoing security training to maintain the highest standards of data protection.

Your Rights and Choices

Under UK data protection law, you have several important rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and transparent.

Data Retention Periods

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information remains active during your subscription period and for two years following account closure to allow for potential reactivation.

Financial analysis data uploaded to our platform is retained for the duration of your subscription plus one additional year for comparison purposes. After this period, data is permanently deleted from our systems unless you've specifically requested longer retention for your own records.

Communication logs and support interactions are kept for three years to help us improve our customer service and resolve any future inquiries efficiently.

Third-Party Integrations

fronelavios integrates with select third-party services to enhance our analysis capabilities and provide comprehensive financial insights. These partnerships are carefully vetted, and we only work with providers who meet our strict data protection standards.

When you use features that connect to external financial data sources, such as accounting software integrations, we process this information solely to generate your requested analysis. We don't store unnecessary copies of imported data and work within the permissions you explicitly grant.

Our analytics providers help us understand platform usage patterns, but they receive only anonymized, aggregated data that cannot identify individual users or their specific financial information.

International Data Transfers

While our primary operations and data storage remain within the United Kingdom, some of our service providers may process data in other countries with adequate data protection frameworks. When international transfers occur, we ensure appropriate safeguards are in place through contractual agreements and compliance with UK data transfer regulations.

For our European users, we maintain compliance with both UK GDPR and relevant European data protection standards, ensuring consistent protection regardless of where data processing occurs within our approved network of providers.

Updates to This Policy

We review and update this privacy policy annually, or more frequently when significant changes occur to our data practices or regulatory requirements. When substantial changes are made, we notify active users via email and display prominent notices on our platform.

Minor clarifications and administrative updates are implemented immediately, with the updated policy date reflecting the most recent changes. We encourage users to review this policy periodically to stay informed about how we protect their information.